Privacy Policy

1. Who we are

AWS Consultant Services provides AWS cloud consulting, migration, cost optimization, DevOps, and related professional services from Pune, India, for clients in India, the United States, and worldwide.

For privacy requests, contact support@awsconsultant.in.

2. Information we collect

We collect information in the following ways:

• Information you provide: name, company/organization, phone number, email address, country, approximate AWS spend band, service interest, and message content when you submit forms or email us.
• Communications: records of emails, calls, or meeting notes related to your inquiry or engagement.
• Technical data: IP address, browser type, device type, referring URL, pages viewed, and approximate location derived from IP, collected via server logs and analytics tools when enabled.
• Cookies and similar technologies: small files used for site function, preference memory, and (when configured) analytics measurement.

3. How we use information

We use personal information to:

• Respond to consultation and assessment requests
• Provide, invoice, and support professional AWS consulting services
• Improve website content, security, and performance
• Send service-related messages you request or that are necessary to fulfill a contract
• Comply with legal obligations and protect against fraud or misuse

4. Legal bases (where applicable)

Depending on your location, we process personal data on one or more of these bases: your consent (for example, form submission); performance of a contract or steps prior to a contract; our legitimate interests in operating and securing a business website and responding to B2B inquiries; and compliance with law.

5. Sharing of information

We do not sell your personal information. We may share information with:

• Service providers who help us host the website, send email, or analyze traffic, under confidentiality obligations
• Professional advisors (legal, accounting) when required
• Authorities when required by law, court order, or to protect rights and safety
• A successor entity if we merge, restructure, or transfer business assets, subject to appropriate safeguards

6. International transfers

Because we operate in India and the United States and may use cloud providers in other regions, your information may be processed outside your country of residence. Where required, we use reasonable contractual and technical safeguards for such transfers.

7. Retention

We keep inquiry and client-related records for as long as needed to respond to you, deliver services, meet accounting and legal requirements, and resolve disputes. Marketing analytics data is retained according to tool settings and our operational needs. When information is no longer required, we delete or anonymize it where practical.

8. Security

We use reasonable administrative, technical, and organizational measures to protect personal information, including access controls and secure transmission where appropriate. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your rights

Subject to applicable law (including Indian IT rules and, where relevant, GDPR or US state privacy laws), you may have the right to request access, correction, deletion, restriction, or portability of your personal data, and to object to certain processing or withdraw consent. To exercise these rights, email us. We may need to verify your identity before responding. You may also lodge a complaint with a supervisory authority where available.

10. Children

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us and we will take appropriate steps to delete it.

11. Cookies and analytics

Essential cookies may be required for the site to function. With your consent, we may use Google Analytics (GA4) to understand traffic and form conversion, and Meta Pixel to measure advertising performance. Details are in our Cookie Policy at /cookie-policy. You can control cookies through your browser settings or our cookie banner. Disabling cookies may affect some site features.

12. Third-party links

Our site may link to third-party websites (for example social networks or AWS documentation). We are not responsible for their privacy practices. Review their policies before providing personal information.

13. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the revised policy, except where consent is required by law.